Privacy Policy
www.otootuitions.com and the official apps of OTOO are owned and operated by OTOO Learning Private Limited, a company incorporated under the Companies Act, 2013, having a Corporate Identification Number U80902RJ2022PTC084179 and its registered office is situated at 76, Shree Nath Nagar, Haldighati Road Jaipur, Rajasthan.
The company is engaged in the business of services and the company is the only author and publisher of the internet resource www.otootuitions.com and OTOO’s official apps.
OTOO Learning Private Limited and its affiliates (collectively, “OTOO Tuitions”, “we” or “us”) are engaged in the business of providing education-based solutions to facilitate connections between tutors, parents, and students that seek specific tutoring services and tutoring professionals that offer these services. This Policy outlines our practices regarding the collection, storage, usage, processing, and disclosure of personal data that you have consented to share with us when you access, use, or otherwise interact with our website available at otootuitions.com or mobile application ‘OTOO Tuitions’ (collectively, “Platform”) or avail products or services that OTOO Company offers you on or through the Platform (collectively, the “Services”).In this Policy, the services offered to you by tutoring professionals on or through the Platform are referred to as “Services”.
At OTOO Learning Private Limited, we are committed to protecting your data and respecting your privacy. To provide you with access to the Services, we have to collect and otherwise process certain data about you. This Policy explains how we process and use personal data about you.
By using the Services, you confirm that you have read and agree to be bound by this Policy and consent to the processing activities described under this Policy.
“Personal Information” is defined under the SPI Rules as any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available to a body corporate, is capable of identifying such person.
By using the services or by otherwise giving us the information, the user will be deemed to have read, understood, and agreed to the practices and policies outlined in this privacy policy and agree to be bound by the privacy policy. The user hereby consents to our collection, use, and sharing, disclosure of the user’s information as described in this privacy policy.
We reserve the right to change, modify, add, or delete the terms of this privacy policy, at our sole discretion, at any time without any prior notice. If the user does not agree with this privacy policy at any time, we advise you to stop the use of the services or stop giving us any of the information. If the user uses the services on behalf of someone else (such as children), the user represents that he/she is authorized by such individual to:
- accept this privacy policy on such individual’s behalf, and
- consents on behalf of such individuals to our collection, use, and disclosure of such individual’s information as described in this privacy policy.
www.otootuitions.com and OTOO Apps serve as platforms to connect students and tutors. OTOO does not hold any responsibility towards any mishap led by any user, of any kind. We shall have no liability, obligation, or responsibility for any such activity.
Access to your Personal Information
- If you have filled out a user profile, it will provide an obvious way for you to access and change your profile from its Application/Services/Website/products.
- OTOO adopts stringent security measures to protect your password from being exposed or disclosed to anyone. Only upon forgetting the password for its Application/Website or Services, OTOO will have a right to reset the same for you with your prior approval as per standard web practices.
- We collect and store the user’s information which is provided by the user itself from time to time. Our primary goal is to provide the user with a safe, efficient, smooth, and customized experience. This allows us to provide services and features that most likely meet user’s needs, and to customize our Website to make the user's experience safer and easier. More importantly, while doing so we collect personal information from the user that we consider necessary to serve this purpose.
- The most important aspect of collecting information from the user, whether it is contact information, educational information, professional information, or any other kind is to contact and assess them to fulfill the main object of the website i.e. intermediation between the teachers and students.
- We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or another legal process. We may disclose personal information to law enforcement offices, third-party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.
- OTOO will, at all times, provide the option to you, not to provide the Personal Information or Sensitive Personal Information, which it seeks from you. You can, at any time while using the Application/Services/products, also have an option to withdraw your consent given earlier to it, to use such Personal Information or Sensitive Personal Information.
- In any such event, OTOO fully reserves the right to withdraw further usage of the Application/Website or provide any further Services/products thereunder to you.
- In addition, the Application/Services may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device's unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Application/Services. However, these third-party companies do not have any independent right to share this information
- Any portion of the Information containing personal data relating to minors provided by you shall be deemed to be given with the consent of the minor’s legal guardian. Such consent is deemed to be provided by your registration with OTOO.
Your email and password are never shared by OTOO with anybody within or outside of OTOO.
Non-Personal Information
The non-personal information does not identify you personally. We use this non-personal information to monitor the effectiveness of the site and products, to identify areas of interest, and to consider potential improvements to the site, apps, and products.
We use this information for purposes including but not limited to troubleshooting connection problems, administering the Website, analyzing trends, gathering demographic information, ascertaining how our visitors use our website, including information relating to the frequency of visits to our website, the average length of visits, pages viewed during a visit, ensuring compliance with the applicable law, cooperating with law enforcement activities, etc. This information is used to improve site content and performance.
By this Privacy Policy, you agree that OTOO may gather usage statistics and usage data from your use of our Website to evaluate your use of our products/services, to improve our products/services and website content, and to ensure that you are complying with the terms of the applicable agreements between you and OTOO. The statistics and data collected may or may not be aggregated. These statistics contain no information that can distinctly identify you.
We may disclose the provided information to third parties. This disclosure may be required for us to provide the user with access to our services and to make the arrangement between the third party and the user, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities or misrepresented facts related to our Services.
How long does OTOO retain user data?
Currently, OTOO retains user data while an account is active and for at least three years afterward. It may alter this practice according to legal and business requirements. For example, it may lengthen the retention period for some data if needed to comply with law or voluntary codes of conduct. Unless otherwise prohibited, it may shorten the retention period for some data types if needed to free up storage space.
Promotional Initiatives
OTOO’s presence on social networking websites including but not limited to LinkedIn, Facebook, Twitter, YouTube, Google Plus, etc. is only a promotional initiative to invite registrations and participation of prospective customers located in different parts of the country.
The domain links contained therein may either direct you to our Website or request your participation by way of feedback, and suggestions. OTOO in this regard fully disclaims any liability(ies) or claim(s) that may arise by the use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned networking websites or blogs, by any third party whether or not known to OTOO.
Security Measures
OTOO is concerned about safeguarding the confidentiality of your information -
We use personal information obtained from you to process our services. We do not disclose any personal information to non-affiliated third parties, except as necessary for us to provide our services to you, or as permitted by law (like giving you credit for rewards, carrying out a transaction you have requested, operating or managing our business, or responding to legal process).
- By accessing our website or app, you agree that you transmit information to our website/app via our website/app at your own risk.
- OTOO takes all the necessary and reasonable caution to protect the OTOO service and data.
- OTOO makes every reasonable effort to preserve the privacy and confidentiality of your information shared with us. We implement standard measures and mechanisms compliant with the applicable laws to protect against unauthorized access to and unlawful interception of your personal information. However, no Internet site can fully eliminate security risks.
We reserve the right to disclose the information collected from you without your consent (express or implied) and without any liabilities to you when required or permitted by law and we have a bona fide belief that -
(i) Such action is necessary to comply with an appropriate law enforcement investigation, a current judicial proceeding, a court order, or legal process served on us or
(ii) to conform to the legal requirements, compliance/reporting to administrative and judicial authorities, as may be required.
(iii) protect and defend the rights or property of the website owners of OTOO, or the users of OTOO,
(iv) person(s) or company(ies) who provide certain support services to us, and
(v) person(s) or company(ies) who share certain responsibilities/obligations of OTOO.
- You agree and acknowledge that by using our Services and creating an account with us on the Platform, you authorize us, our service professionals, associate partners, and affiliates to contact you via email, phone, or otherwise. This is to provide the Services to you and ensure that you are aware of all the features of the Services and for related purposes.
- You agree and acknowledge that any information pertaining to you, whether or not you directly provide it to us (via the Services or otherwise), including but not limited to personal correspondence such as emails, instructions from you, etc., may be collected, compiled, and shared by us to render the Services to you. This may include but not be limited to service professionals who provide or seek to provide you with Professional Services, vendors, social media companies, third-party service providers, storage providers, data analytics providers, consultants, lawyers, and auditors. We may also share this information with other entities in the Urban Company group in connection with the above-mentioned purposes.
- You agree and acknowledge that we may share data without your consent when it is required by law or by any court, government agency, or authority to disclose such information. Such disclosures are made in good faith and belief that it is reasonably necessary to do so to enforce this Policy or the Terms or to comply with any applicable laws and regulations.
Cookies
Cookies enable us to recognize your browser and provide features that are tailored to your needs. We may use information from cookies for purposes of planning and tracking, as well as assessing the Website's and products' technical function. We may also use cookies to track information about which pages you visit within the Website to help us gauge the effectiveness of the Website or our services or products.
Log information
When you access OTOO’s website or either app of OTOO, the servers automatically record information that your browser sends whenever you visit the website or app. These server logs may include information such as your web request, internet protocol address, browser type, browser language, the date and time of your request, and one or more cookies that may uniquely identify your browser.
Alerts
OTOO may send you alerts by email or phone (through SMS/call) to inform you about new service offerings or other information that it perceives might be useful for you.
As the Company evolves, its privacy policy will need to evolve as well to cover new situations. You are advised to review this Policy regularly for any changes, as continued use is deemed approval of all changes.
Contact Information
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at Info@otootuitions.com, or
Mr. Rohit Khandelwal
OTOO Learning Private Limited
Corporate Address: S-5, Sector 5, Kumbha Marg, Pratap Nagar, Sanganer, Jaipur
E-mail: Info@otootuitions.com
